Making The Retail Moments That Matter Most Positively Contagious
Internet of Everything, Digital Business, Retail, Data Center, Security
Source: Derek Dykens
Flu season is upon us and catching the bug is not all that has shoppers concerned this winter. Standing in long lines, not being able to find an associate to help or arriving to the store only to find a product out of stock are too often still a reality during the holiday season. It is no surprise that shoppers are in search of effortless experiences that provide much-needed transparency and can save them time. And we all know that when experiences cut the friction out of the shopping equation, customers are more likely to come back for more.