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Retail Review – Employees are the Missing Link, and Conversational Commerce is the Wild Card at NRF 2018

Retail Review – Employees are the Missing Link, and Conversational Commerce is the Wild Card at NRF 2018
My first NRF 2018 retail review missed some surprising trends. In this roundup, I hit on retailers’ next moves: employee experience, conversational commerce, and the hard-to-win online consumer.
Retail Review – Employees are the Missing Link, and Conversational Commerce is the Wild Card at NRF 2018 READ FULL ARTICLE

Retail Review – Employees are the Missing Link, and Conversational Commerce is the Wild Card at NRF 2018

January 26, 2018
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  • Internet of Everything, Digital Business, Retail, Core Networks, Innovation

Retail Review – Employees are the Missing Link, and Conversational Commerce is the Wild Card at NRF 2018

Source: Jon Reed

My first NRF 2018 retail review missed some surprising trends. In this roundup, I hit on retailers’ next moves: employee experience, conversational commerce, and the hard-to-win online consumer.

READ FULL ARTICLE

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