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Domino’s Uses Technology to Deliver Customer Satisfaction – and Grow its Business

Domino’s Uses Technology to Deliver Customer Satisfaction – and Grow its Business
Blog post by Jeff Sharritts featuring a video of Domino's executives sharing their digital transformation journey.
Domino’s Uses Technology to Deliver Customer Satisfaction – and Grow its Business READ FULL ARTICLE
Domino’s Uses Technology to Deliver Customer Satisfaction – and Grow its Business

Domino’s Uses Technology to Deliver Customer Satisfaction – and Grow its Business

Jeff Sharritts
Cisco
Senior Vice President, US Commercial Sales

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  • Press Release

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  • Digital Business, Retail, Core Networks, Data Center

One of things that I like the most about my job at Cisco is when I connect on a personal level with the companies we support. I have four kids, so suffice it to say, we’ve ordered a lot of pizza over the years and Domino’s is one of our favorite shops. My professional connection to Domino’s began a few years ago when they asked Cisco to help take a hard look at what Domino’s customers wanted.  Domino’s knew that the key to growing the business was in delighting customers – letting them order from any device they feel like using, getting them fresh, hot pizza on time, and letting them know exactly where their pizza is at every step of the process.

I’m really proud of the part Cisco’s played in helping Domino’s along its digital transformation journey.  But don’t just take it from me, check out this video featuring Domino’s executives discussing how they’re delivering better pizza, making customers (like me) happy and exceeding business goals.

For more detailed information about Domino's digital transformation, click here.

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