Digitizing Your Store? Why You’ll Need Strong Change Management
Thought Leadership, Digital Business, Retail, Mobility, Security
Source: Mary Freeman
One of the most neglected aspects of the digital transformation process is the change management that helps make it possible. Not only does digital transformation alter the way you approach technology in your retail business, but it also requires a different way of looking at data, roles, and systems. While the tech shifts are significant, it is actually the people in your organization who are affected the most.