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AI-fueled Verizon Digital CX Targets Virtual Contact Centers

AI-fueled Verizon Digital CX Targets Virtual Contact Centers
Verizon, one of the leading telecommunications vendors, entered the customer experience software space with Verizon Digital CX, a new suite of products aimed at enterprise and SMB contact centers. The New York-based telecom vendor unveiled Verizon Digital CX at the National Retail Federation's NRF 2019 conference on Jan. 14, and it said customers can license the product immediately.
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AI-fueled Verizon Digital CX Targets Virtual Contact Centers

January 28, 2019
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  • Internet of Everything, Retail, Innovation

AI-fueled Verizon Digital CX Targets Virtual Contact Centers

Source: Jesse Scardina

Verizon, one of the leading telecommunications vendors, entered the customer experience software space with Verizon Digital CX, a new suite of products aimed at enterprise and SMB contact centers. The New York-based telecom vendor unveiled Verizon Digital CX at the National Retail Federation's NRF 2019 conference on Jan. 14, and it said customers can license the product immediately.

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